---
title: How do I upload my documents?
description: How do I upload my documents?
---

[Help & Advice | Renting Guides & Guarantor FAQs | Housing Hand ](https://housinghand.com/help-and-advice)

# [How do I upload my documents?](https://housinghand.com/help-and-advice/how-do-i-upload-my-documents)

 Written by [admin](https://housinghand.com/help-and-advice/author/admin) | Feb 6, 2025 12:00:00 AM

** **We use [Metamap](https://www.metamap.com/), a secure customer identity platform, to allow you to upload your documents and verify your identity online.  

## How it works:  

1. Access Metamap [through your dashboard](https://hh.housinghand.co.uk/_hcms/mem/login) or via the links sent in our emails.  
2. Upload the required documents based on your application type (student or working professional).  
3. We verify your information to check your identity and suitability.  
4. If any document fails verification, you will only need to re-upload the specific document that didn't pass. No need to redo the entire process.  

Metamap is quick and easy to use, ensuring your application is processed as smoothly as possible. Follow the steps in your dashboard to get started!  

 

[View full post](https://housinghand.com/help-and-advice/how-do-i-upload-my-documents)

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