If this is your first time renting in the UK, it can feel incredibly daunting, especially if you aren’t familiar with the system. But at Housing Hand, we genuinely believe that this should be an exciting step. Whether you are a UK student, an international student, or a young working professional, the UK rental market feels confusing, frustrating, and full of barriers. Guarantors. Deposits. Upfront rent. Contract jargon.
It’s a lot.
And we get it.
That’s exactly why Housing Hand exists.
Housing Hand is the UK’s largest and most trusted professional rent guarantor service, supporting thousands of students and working professionals every year. Our mission is simple: to remove barriers so tenants can access, rent and live in the accommodation they want.
Whether you’re renting privately, moving into purpose-built student accommodation (PBSA), or applying for your first flat share, we help you secure your home without stress and stay supported throughout your tenancy.
A simple idea that solved a big problem – How it all started
Housing Hand was created over a decade ago, when our founder, Jeremy Robinson, noticed a huge problem among his university friends.
While most of them could afford their rent, they couldn’t secure accommodation because they didn’t have a UK-based guarantor.
Without one, they were being asked to pay 6–12 months’ rent upfront, and even then, some landlords still required a guarantor. This experience sparked an idea:
“What if there were a trusted company that could stand as a guarantor professionally?”
And with that, Housing Hand was born.
The UK’s leading professional guarantor
From a small team in 2013, Housing Hand has grown into the UK’s largest and most established guarantor service, partnering with:
- 4,000+ accommodation providers
- Universities and student housing teams across the UK
- PBSA operators and letting agents nationwide
- Thousands of students and young professionals
Housing Hand has now supported more than 100,000 students and working professionals, covering properties in every major UK city, and continues to grow internationally, supporting applicants from Europe, Asia, Africa, the Middle East, and beyond.
How Housing Hand works
If you don’t have a qualifying UK guarantor or simply don’t want to place that responsibility on a parent, guardian, friend, or partner, Housing Hand steps in to stand as your professional guarantor.
The process is simple: you start by applying online, answering a few quick questions to receive an instant decision and quote.
We’ll reach out to your accommodation provider to confirm your tenancy, and also get in touch with your co-signer.
Once everything has been approved and accepted, we’ll sign the guarantor agreement for your tenancy, just as a traditional guarantor would, so you can secure your rental property.
And if something unexpected happens, for example, a financial setback or difficulty paying rent, Housing Hand will cover the payment to your landlord or accommodation provider and then work with you directly to find a fair and manageable solution.
Put simply, it’s a smoother, safer way to rent, giving tenants confidence and giving accommodation providers complete peace of mind.
More than a guarantor service
As the rental market has changed, so have we.
Our research earlier this year – surveying over 1,700 private renters – revealed just how stressed and unprepared many renters feel:
- 75% didn’t understand how the Renters’ Rights reforms would affect them
- 25% felt overwhelmed when renting for the first time
- 22% felt uncertain or anxious during the renting process
- Many didn’t understand guarantor requirements, deposits, or even tenancy types
We realised renters need more support, not just financial cover.
So, Housing Hand expanded.
Introducing: 24/7 virtual GP & wellbeing support (Included free)
Every Housing Hand customer now gets access to:
No cost. No waiting lists. No stress.
Because renting isn’t just about contracts. It’s about people, wellbeing, security, and feeling supported during a major life transition.
Why students & professionals choose Housing Hand
Here’s what our users value most:
- Fast approvals and simple applications
- 24/7 wellbeing support
- Trusted by landlords, letting agents, universities and PBSA operators
- Fair repayment plans if life happens
- A friendly team that genuinely cares
Renting is a big moment in your life, and we’re here to make sure it’s a positive one.
Why students & professionals choose Housing Hand
Housing Hand isn’t just here for tenants. We’re also a trusted risk-mitigation partner for accommodation providers across the UK. Providers choose us because we reduce arrears, improve income certainty, and streamline the tenant onboarding process. With a 100% payout rate on all valid claims and a 98% acceptance rate, landlords, agents, and PBSA teams know they’re working with a reliable partner.
We have a swift digital signing process, dedicated support teams, and specialist solutions, including Only My Share for shared housing liability, which help minimise void periods and ensure tenants are properly supported from day one. In short, we help you secure dependable renters, protect your revenue, and make renting easier and safer for the people in your properties
Only My Share: Protecting tenants in shared houses
Joint and several liability is one of the biggest hidden risks in shared renting, which means that if one housemate doesn’t pay their rent, everyone can be held responsible financially.
To protect renters and guarantors, Housing Hand created Only My Share, which ensures you’re only ever responsible for your part of the rent. Not your flatmate’s. Not anyone else’s.
It’s one more way we help renters stay protected, informed, and empowered.
How we’ve grown and where we’re headed
Over the last decade, Housing Hand has:
- Expanded across the UK
- Entered international markets
- Partnered with thousands of accommodation providers
- Evolved from guarantor service → to full rental-support provider
- Launched wellbeing support for every customer
- Advocated for tenants through research and industry collaboration
As new legislation, such as the Renters’ Rights Act reshapes the sector, we’re investing in technology, education, and new solutions so renters and accommodation providers feel supported every step of the way.
Let’s talk…
If you’ve just accepted your university offer, are moving to the UK for work, or are starting fresh in a new city, Housing Hand is here to make the process easier.
- Apply online in minutes
- Get a fast quote
- Move into the home you actually want, without stress
Renting shouldn’t be complicated. And with the right support, it isn’t.
