Tenant Health & Wellbeing Support

More than just a guarantor

Renting somewhere new means adjusting to a lot at once. New surroundings, new routines, and sometimes a healthcare system you're not familiar with. That's why we've partnered with HealthHero, in association with Gallagher UK, to give every guarantor customer access to professional health and wellbeing support, at no extra cost.

Whether you need to speak to a doctor at 2am, want confidential mental health support, or need a bit of guidance on a legal or financial matter, it's all included. You can access the service from your phone, tablet or laptop, wherever you are.

How does it work?

Once you’ve signed up with Housing Hand's guarantor service, you’ll be provided with access to the GP and wellbeing support platform. (Guarantor Passport customers can also upgrade for a small monthly fee)

Set up your account

Access support whenever you need it

Book a same-day appointment or get on-demand support from a GP or mental health professional in minutes.

Find out more

Everything you need, whenever you need it

The health and wellbeing service connects you with qualified, NHS-practising doctors through convenient phone consultations available 24/7. It also includes confidential counselling support and a wellbeing hub with a range of online resources.

Unlimited consultations with qualified GPs via phone or video
Access to mental health counselling and wellbeing resources
Legal advice on personal matters including tenancy, consumer and family law
Online CBT courses and wellness resources through the dedicated wellbeing hub
Money and debt advice, from budget planning to understanding your finances

Get started with Housing Hand

Health doesn't keep to office hours

"Student life, and life as a young professional in a new country, comes with real pressures. Long NHS waiting times, language barriers, or simply not knowing where to turn can make a difficult moment feel even harder.

This service is designed to remove those barriers. Whether you're struggling with your health, feeling overwhelmed, or just need someone qualified to talk to, support is there whenever you need it. All consultations are 100% confidential and run by qualified UK-based professionals. Nothing is shared with your landlord, university. flatmates or Housing Hand."

Apply now

What our customers say

"It was an excellent experiance. Everything was crystal clear, and the steps are simple to follow. I would want to thank Dinah in particular since when I contacted her to review my application, she was incredibly helpful and quick to complete it."

Iman Albalushi

Tenant

"I've been working with Thomas Poku on a few applications with tenants moving into my properties and even with tenants who struggle with English and understanding forms and what need to be provided Thomas has been able to help guide us through the steps to complete what needs to be done. I will continue to ask for Thomas."

Stanfords Estates Hove

Agent/Landlord

"Hi, I'm going to the UK in August so I have to find a guarantor. Housing hand is the best among many choices for me, They are believable and quick response. last but not least I would like to thanks Sue Churchward, she is one of team housinghandUK she helped me a lot with my accommodation rent process. Best company and staff ever ❤️"

Thapanun Simuang

International WP

Why choose Housing Hand?

As the UK’s largest rent guarantor service, we’ve supported over 100,000 students and professionals from all around the world. With more than 4,000 trusted partners, we’ve guaranteed over £1 billion in rent helping people settle into homes they love.

Here’s why we’re their first choice:

We're the UK and Ireland's leading rent guarantor